For issues related to airline marketing training

TELEPHONE : +251-11-517 8342/517 4016 
EMAIL : Instructor-Res@ethiopianairlines.com

For any compliment and complaint on Ethiopian Airlines services

ADDRESS: 
     Ethiopian Airlines, 
     Airport Enterprise Building, Ground Floor, 
     Addis Ababa, Ethiopia 
TELEPHONE :  +251 11 517 4422
FAX : +251-11- 661 1474 
EMAIL : CustomerRelations@ethiopianairlines.com

For problems related to Online Booking

International contact:+251116179900

Local Contact number:6787
EMAIL : OnlineBooking@ethiopianairlines.com

Corporate Communications

Ethiopian Airlines Group PR & Corporate Communication Office 

Telephone: +251-11-517 8165/ 517 4913 / 517 8030 / 517 8907 

Email: CorporateCommunication@ethiopianairlines.com

For issues related to flight reservations please contact:

International contact:+251116179900

Local Contact number:6787
EMAIL :   Reservation@ethiopianairlines.com

For any enquires related to Flight Schedules, Charter Services and Aircraft Lease

TELEPHONE : +251 11 517 8450
Email -  
- Passenger charter and Lease: Charter@ethiopianairlines.com
- Passenger Schedules:  PAXSchedules@ethiopianairlines.com

For issues related to Ethiopian Frequent Flyer Program

TELEPHONE : 
     Customer Support : International contact:+251116179900

                                         Local Contact number:6787

 Manager Loyalty Operations: +251 11 517 8816
EMAIL : ShebaMiles@ethiopianairlines.com

MRO Sales contact Number: +251115178213/+251115178480

Aviation Academy Sales contact numbers: +251115174013/4016/4022 

TELEPHONE : +251-11-661 5272 
EMAIL : Mkttech@ethiopianairlines.com

For general comments on Ethiopian website

TELEPHONE : +251 11 517 8407 
EMAIL :CorporateCommunication@ethiopianairlines.com